Frequently Asked Questions
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How to shop online?
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Once you're done shopping, checking out is easy and secure. You may always view the items you have added to your Shopping Bag by clicking the "Shopping Bag" button on the top right of any page. You may also checkout by clicking on the "checkout" hyperlink located on any item detail page. Once you are viewing the contents of your shopping bag, you may adjust quantities in your bag by changing the number to the right of items, and then by clicking "update bag" after all quantity adjustments have been made.
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How do I checkout?
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Once you are ready to checkout with the items in your shopping bag, click on the checkout button in your shopping cart. If you have already registered with us before, simply sign in using your email address and the password that you created for the account. If you do not have an account, simply follow the simple steps to create an account and continue through the checkout process.
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Based on the contracts and relationships we have with our vendors, the merchandise sold on our site is intended for personal use only, and not for resale. We reserve the right to cancel orders that appear to be for resale purposes.
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Item availability
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The item availability is listed on the product details page. All colors and sizes available will be shown and available to add to the shopping bag. Colors and sizes that are unavailable will be grayed out. Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation.
Do you have sizing information?
Our Scrubs and clothing sizes run as follows:
Small to Extra Large for unisex.
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Return Policy
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You have 7 days to return from the date you receive your items to return any new, unworn items for a full refund or exchange. Please request a return material authorization by filling out the form in contact us and we will email instructions.
Which Payment Methods do you accept?
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We accept PayPal and the following credit cards: Visa, Master Card
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How can I track my order?
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You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package. You may check the status of your order at any time by logging in to your account page. Once you log in to your account using your email address and password, you will be able to view your Order History and view past orders and current orders that you have placed.
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When will my order will ship?
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Orders placed Monday-Friday before 11 AM PST will be processed within 3 business days excluding holidays, and usually ship via USPS within 1 business day pending availability and credit verification. Orders placed on Friday after 11 AM PST will be processed on the following Monday. We will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. We do not offer Saturday delivery. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS